All entries
New

The Knowledge Base is here. Write help articles in categories, and give your customers a help center they can search.

  • The Knowledge Base is here. Write help articles in categories, and give your customers a help center they can search.
  • Search suggests articles as your readers type.
  • Every article asks "Was this helpful?", and a report shows which articles helped the least.
  • See the searches that found nothing, so you know what to write next.
  • Put the help widget in your own product: a search box and the articles for the part of it your customer is in.
  • Every change to an article is kept in its history, any version can be restored, and an article can be translated into the languages your readers speak.